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Continue reading →: Google Local Guides: The Silent Quality Auditors of Tourism
Every day, thousands of Google Local Guides share real, experience-based feedback on hotels, cafés, attractions, and destinations. Beyond star ratings, these reviews reveal valuable insights into: In this sense, Google Local Guides act as silent quality auditors — continuously evaluating the visitor experience from the customer’s point of view. It…
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Continue reading →: Service Quality Lessons from My Google Local Guide Reviews
I have started being a Google Local Guide since 2013 and the truth is that goes far beyond writing reviews or sharing photos. I have realized this from throughout the years It plays a crucial role in shaping service quality, visitor expectations, and destination reputation in today’s digital tourism landscape.…
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Continue reading →: How to Build a Tourism Career While Still a Student: A Practical Roadmap
Entering the tourism and hospitality industry is exciting—but also highly competitive. Thousands of students graduate every year with similar degrees, so what makes you stand out? Early experience, clear direction, and smart positioning.The earlier you start building your career, the more confident, employable, and connected you’ll be by the time…
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Continue reading →: Cross-Training Hotel Staff: Unlocking Operational Excellence
Cross-training in hotels means equipping employees with skills beyond their primary roles—creating agile, multi-talented teams that can step in wherever they’re needed. In an industry defined by peak seasons, staff shortages, and constant change, this approach is no longer optional; it’s a competitive advantage.With nearly 20 years in hotel management…
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Continue reading →: Hotel Employee Productivity Tips: How to Boost Staff Efficiency in Hospitality
When it comes to hospitality as I usually say it is all about selling experience so the personal interaction is critical. The employees are the A to Z and all leads to productivity. Employee productivity is one of the strongest drivers of hotel success. When staff work efficiently and feel…
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Continue reading →: From Entry to Leadership: 5-Year Career Roadmaps in Tourism
One of the most common questions I get from tourism professionals is: “What’s next for me?” Whether you’re just starting out or feeling stuck in your current role, having a clear career roadmap can be the difference between drifting and thriving. After 20 years working across EU-funded projects, destination management,…
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Continue reading →: How to Improve Hotel Staff Efficiency: Smart Strategies for Modern Hospitality
Improving Hotel Staff Efficiency: A Strategic Approach In today’s competitive hospitality environment, hotel staff efficiency is directly linked to guest satisfaction, operational performance, and revenue growth. With rising guest expectations and increasing operational pressures, hotels must adopt smart strategies that help employees work productively while maintaining exceptional service standards. One…
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Continue reading →: The Complete Guide to Hotel Staff Operational Excellence 2025
The Complete Guide to Hotel Staff Operational Excellence | Tourism Knowledge Hub Discover how to achieve operational excellence in hotels through staff-centric strategies, effective frameworks, and real-world case studies. Boost guest satisfaction and staff performance today. Introduction In hospitality, every detail counts — from the smile at check-in to the…
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Continue reading →: Tips for a Smooth Start in Tourism & Hospitality
Adapting to a new workplace isn’t about changing who you are — it’s about learning how others work. Starting a new job in tourism or hospitality? Discover real-world tips to adapt, connect, and thrive in your new workplace with confidence. Starting a new job is exciting — and a little…
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Continue reading →: How to Know if a Career in Tourism Is Right for You
Tourism is one of the world’s most exciting and diverse industries. It connects people, cultures, and experiences across the globe — offering countless opportunities for personal and professional growth. But let’s be honest: it’s not for everyone. Behind the glamour of travel and hospitality lies an industry that demands passion,…
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Tourism Knowledge Hub – Tourism Expertise for Hotels & Destinations
Tourism Strategy & Operations for Hotels & Destinations
Hello, I am Vasiliki! Dynamic and results-oriented professional with 20 years of progressive experience in tourism, hospitality and business development. Proven ability to engage with diverse stakeholders and contribute to strategic sectoral projects. Passionate about strengthening the hospitality and tourism industry through impactful partnerships and policy involvement.
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Tourism Knowledge Hub – Tourism Expertise for Hotels & Destinations 